# FAQ ## How can I get support? If you have the free version please go to our [ticketing system](https://tinyurl.com/ezhours-support). If you have premium please go to our[ live chat support](https://tinyurl.com/ezhours-premium-support). ## What is premium and how do I get it? There are many features with premium! With premium you can get your listings promoted so more people see them, you get a pro tag next to your listing, you get premium support and you get to support the developers and EZ Hours! To buy premium simply go to our [Patreon ](https://tinyurl.com/ezhours-premium)and follow the instructions to get your perks! --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://ez-hours.gitbook.io/ez-hours/miscellaneous/faq.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.